Cancellation Form

Cancellation Form

For eligible online and distance orders placed with Mazano Ltd

You may use this form to tell us that you wish to cancel an eligible online or distance order. You do not have to use this form; any clear statement telling us that you wish to cancel is acceptable.

Important: For most eligible goods bought online, you can normally notify us that you wish to cancel within 14 days after you, or a person you nominate other than the carrier, receives the goods. Some goods are excluded from the statutory change-of-mind cancellation right, including goods made to your specifications or clearly personalised. This does not affect your legal rights if goods are faulty, damaged, incorrectly produced or misdescribed.

Mazano Ltd details

Mazano Ltd - Workwear and Apparel
Ground Floor, 181 Station Road
Swinton, Pendlebury
Manchester, M27 6BU
United Kingdom
Email: mazanoltduk@gmail.com
Telephone: +44 7903 032613


Standard Cancellation Form

Complete and return this form only if you wish to cancel an eligible contract.

To: Mazano Ltd, Ground Floor, 181 Station Road, Swinton, Pendlebury, Manchester, M27 6BU, United Kingdom
Email: mazanoltduk@gmail.com

I/We hereby give notice that I/We cancel my/our contract of sale for the following goods:

Order number  
Goods / items  
Ordered on  
Received on  
Customer name  
Customer address  
Email address  
Telephone (optional)  
Signature Only required if this form is sent on paper
Date  

Reason for cancellation (optional):
You do not need to provide a reason to exercise an applicable statutory cancellation right.

How to send your cancellation

By email: Send the completed information to mazanoltduk@gmail.com. We recommend using the subject line "Cancellation Request - Order [your order number]".

By post: Send the completed form to:
Mazano Ltd - Workwear and Apparel, Ground Floor, 181 Station Road, Swinton, Pendlebury, Manchester, M27 6BU, United Kingdom.

After notifying us of your cancellation, please follow the return instructions in our Returns & Refund Policy. Do not send goods to a different address unless Mazano Ltd has instructed you to do so.

Personalised and custom-made goods: The statutory change-of-mind cancellation right may not apply to goods made to your specifications or clearly personalised. If there is a fault, damage, incorrect personalisation or the product is not as described, please contact us because your statutory rights are not removed by this exception.

Downloadable copy: Mazano Cancellation Form (PDF)